1. DEFINITIONS

For the purposes of this Privacy Policy:

• “Company” / “We” / “Us” / “Our” refers to Karkai Knowledge Arena Private Limited (Arivz), registered in Tamil Nadu, India.
• “User” / “You” / “Your” refers to any person accessing or using the Arivz platform.
• “Personal Data” refers to any information that identifies or can be used to identify an individual.
• “Third Parties” refer to external service providers, partners, or organizations that may process user data for operational purposes.

2. INFORMATION WE COLLECT

When you use our platform, we may collect the following types of data:

2.1 Personal Information (Required for Account Creation & Learning Experience)

• Full Name
• Email Address
• Phone Number
• Address (if required for invoicing)
• Payment Details (processed securely by third-party payment providers)
• Date of Birth (optional)

2.2 Usage Data (Automatically Collected)

• IP Address
• Device Information (browser type, operating system)
• Time and Date of Access
• Pages Visited & Activity Logs

2.3 Third-Party Data

If you register via Google, Facebook, or other third-party services, we may collect public profile information as permitted by the third-party provider.

3. HOW WE USE YOUR DATA

We collect your data for the following purposes:

• Account Creation & Management: To provide personalized access to our courses and services.
• Course Enrollment & Progress Tracking: To track learning progress and provide certifications.
• Payment Processing: To process course payments and provide invoices.
• Customer Support: To assist users and respond to inquiries.
• Marketing & Communication: To send updates, promotional offers, and newsletters (with user consent).
• Platform Improvement: To analyze user behavior and enhance our platform.
• Security & Fraud Prevention: To detect and prevent fraudulent activities or misuse of our platform.

4. DATA SHARING & DISCLOSURE

We may share user data with third parties under the following conditions:

4.1 Third-Party Service Providers

We share data with trusted third-party partners who help us deliver our services, including:

• Payment Processors: To facilitate secure transactions.
• Payment Processors: To facilitate secure transactions.
• Payment Processors: To facilitate secure transactions.

4.2 Legal & Regulatory Compliance

We may disclose user data:

• If required by law, court order, or government request.
• To enforce our Terms & Conditions and protect our legal rights.

4.3 Business Transfers

If Arivz undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.

5. DATA SECURITY

We take strict security measures to protect user data from unauthorized access, misuse, and breaches.
These include:

• SSL Encryption for secure data transmission.
• Access Controls to restrict unauthorized access to user data.
• Regular Security Audits to identify and fix vulnerabilities.

While we strive to protect your data, no online platform is completely secure. Users should also take precautions, such as keeping passwords confidential and avoiding phishing attempts.

6. USER RIGHTS & CHOICES

Users have the following rights regarding their personal data:

• Right to Access: Request a copy of the data we store about you.
• Right to Correction: Request corrections to inaccurate or incomplete data.
• Right to Deletion (“Right to be Forgotten”): Request data deletion if it’s no longer needed.
• Right to Restrict Processing: Request limitations on how we use your data.
• Right to Withdraw Consent: Opt-out of marketing communications at any time.
• To exercise these rights, contact us at vanakkam@arivz.com

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience.

7.1 Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us analyze site traffic and user behavior.
• Marketing Cookies: Used for personalized advertising (with user consent).

7.2 Managing Cookie Preferences

Users can manage cookie settings through their browser or opt-out of tracking by adjusting browser preferences.

8. THIRD-PARTY LINKS & INTEGRATIONS

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites. We recommend users review the Privacy Policies of third-party services before sharing personal data.

9. DATA RETENTION POLICY

We retain user data for as long as necessary to:

• Provide services and comply with legal obligations.
• Maintain security and fraud prevention measures.
• Improve platform performance.

If a user requests data deletion, we will remove their data unless retention is legally required.

10. CHILDREN’S PRIVACY

Arivz is open to all users with no age restrictions. However, we encourage parental guidance for minors. If a child under 13 has provided personal data without parental consent, we will delete it upon request.

11. CHANGES TO PRIVACY POLICY

Arivz may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications. Continued use of our services after updates indicates acceptance of the new policy.

12. CONTACT INFORMATION

For privacy-related concerns or data requests, please contact us:

Address: 2/397, Rajiv Gandhi Street, Perumbakkam, Chennai, Tamil Nadu 600100

Phone: +91 99088 60264

Email: vanakkam@arivz.com